Areas of Expertise
By knowledge
• General Management
• Business Development
• Turnaround and Crisis Management
• Operational Excellence
• Training and development
• Customer Relationship Management (CRM)
• Program/Project management
• Service Transformation
• Sales Transformation
• Marketing Transformation
• Customer Experience Management
• Performance Management
• Information Management
• System integration
• ERP (e.g. SAP, Baan, Microsoft Navision)

 

By industry
• Automotive
• Consumer Goods
• Resources / Utilities
• Communications / Media
• Products
• Financial services
• Window, door and panel industry
• Textile and leather industry
• Metal industry
• Consumer Foods

Personal characteristics
• People Manager
• Opportunistic
• Open
• Honest
• Flexible
• Result driven
• Helicopter view
• Clear communicator
Education
• EBRD Business Diagnostic for Consultants (2018)
• Management Leadership Program (MLP) – LQ Leadership program (2018)
• BOOM – LQ Leadership training (2017)
• Manager Acceleration Program – MAP (2006), internal Accenture education program for executives
• PRINCE2, Foundation (2004)
• University of Chicago in cooperation with Accenture, Financial Analysis for Strategy (2002)
• University of Amsterdam, M.Sc. Computer Science (1993 – 1998)
• University of Amsterdam, Dipl. Lecturing at Institutes for Higher Prof. Education (1997)
• Gymnasium – Doboj, Bosnia and Herzegovina (1988 – 1992)